Return policy

We accept returns, subject to BLACK Fashion Return Policy. If you are not completely satisfied with your purchase, you may return the Product to us within thirty (7) days of receipt, in accordance with our Exchange or Refund/Exchange Policy. The Product shall be unused, Product tags shall not be tampered with, and the Product shall be in the original brand packaging (if applicable). This policy is applicable only to those products which do not fall under the list of non-refundable brands/items provided on our Platform.

All items must be received by BLACK Fashion in order for a customer to be eligible for a refund or replacement. You shall ensure that the Product is sent to us in the same condition as it was when received by you and is packaged properly. In the event that an item is returned to us in an unsuitable condition, we reserve the right not to accept returns and send the Product back to you. Appropriate measures, including legal action, may be taken in the event we discover a misuse of BLACK Fashion’s Exchange or Refund/Return Policy.

Your returned Products together with your return slip are usually received and accepted at our warehouse within five (5) working days after drop off. Returns handling time will vary depending on your return method and courier of choice. Our Quality Check team will take up to two (2) working days to process your return.